Investors can fund their investments via ACH from within the investor portal during the investment process.
Setup Process:
Enable this feature on a per-offering basis
- Upon subscribing to the feature, you will need to confirm the entity and bank account details for the particular deal in order to receive incoming payments. For detailed steps on verifying the Entity and bank account, please click here.
- Once the Entity and bank are verified, navigate to Portfolio β The Offering β Offering Details β Funding Instructions, then check the βACH via Investor Portalβ box. Choose the payment entity and bank account for the specific Offering and Click Save to complete the setup process.
Investors funding Process via ACH during the investment process
- During the investment process, investors are presented with the option to fund via ACH, which is the last step. They choose a bank account or add a new one by providing the account and routing number. It is a simple process that takes a few seconds.
- Sponsors have the option to allow investors to add wire transfers and checks as alternative payment methods to process payments outside of SyndicationPro.
- Investors will receive a confirmation message immediately after successfully initiating the funding process when transferred through ACH.
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Manage incoming ACH payments.
- You can track the payment status(Settled, In Progress, or Failed) on the Portfolio > Offering > Investors page, and you will also receive email notifications with updates.
- Hovering over the payment status allows you to see the date when the payment was settled in your Wallet. It typically takes 1-2 business days for the funds to be settled in your bank account.
- Typically, funds are processed and finalized in the Verivend Wallet within 4-5 business days, and will then be transferred to your bank account within 1-2 business days.
π€ For questions or help with the process, email us at success@sponsorcloud.io or Schedule a meeting. An experienced Customer Success Manager will reach out to assist you.
FAQs
π How much does this feature cost?
Sponsors are charged a $15 fee for each incoming ACH transfer, while investors can utilize this feature at no cost. If you are not currently utilizing our Payments solution to distribute funds, subscribing to Payments is required, with a cost of $50 per month.
π What is the transfer limit?
There is no transfer limit.
π How long do payments take?
Funds can be expected in your bank account within 4-7 business days.
π Does each payment clear my bank account individually, or are they grouped?
Any available funds with our payment partner will be transferred to your bank account at the end of each business day. If you had three individual investor payments clear, you would see a single payment deposited into your account.
π What does the payment look like on my investorβs bank statement?
The payment includes the name of our payment partner, Verivend, and the investor's name.
π If I have questions, who do I reach out to?
For further assistance, reach out to your dedicated Sponsor Success Manager or email us at Support@sponsorcloud.io. We will promptly connect you with your designated point of contact to address any questions or concerns you may have.